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Barton Dunant is developing a series of workshops and exercises for the healthcare sector – on crisis communications. What does a Public Health Officer say about a Measles Outbreak, that is impacting multiple locations in their community? What does a hospital tell the public about a MRSA incident at their ER? How should a press release be worded from an assisted living care facility that had a Legionella outbreak?
Let us know what topic (or scenario) you would like to see developed into a workshop and/or exercise series (table top, functional, etc.).
We think the world of Emergency Management has expanded almost exponentially – as it relates to the use of telecommunications devices both by the public to connect with Emergency Services; and also by emergency managers to connect to responders.
We’ve come a long way from the rotary phone days where 911 might have been your only option and you called your responders out on pagers. SmartPhone apps, text alerts and social media are just the tip of the iceberg and the upcoming FirstNet phone system dedicated to responders has the promise of interoperable communications – which started from the 9-11 Commission.
Let us know how your department or agency is leveraging telecommunications for both public information and responder accountability.
Full Disclosure – This specific Post contains information and links to the Barton Dunant HSEEP Exercise & Evaluation Template Store
See below for a free download of our Generic Office Fire Drill TTX Situation Manual. If there are any specific exercises you would like to see designed and published – let us know.
FREE Fire Drill Table Top Exercise Template
What’s the Pink Slice? The Pink Slice is a term used to describe what you don’t know you don’t know. In many aspects of Emergency Management Incident Command, there are things you know – for example what the strategic, operational and tactical objectives should be during a routine response to an incident – and there are of course things you know you don’t know (like whether the incident will escalate beyond your command and control). There are also things you don’t know what you don’t know – meaning you didn’t even have a clue there was a possibility of this (whatever “this” is) occurring or impacting your Incident Command.
The origins of this thought process is credited to former Secretary of Defense Donald Rumsfeld who, in a speech to NATO in 2002, stated:
As we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know.
The goals for this post are to have threads that provide good examples of how to shrink the Pink Slice in Emergency Management situations (it doesnt have to just be Response – could be any phase of the Disaster Cycle). We may start a new thread, add to existing ones ourselves, etc. Better knowledge and understanding – and the chance to shrink the Pink Slice a little more each time, is what we hope to achieve.
What is LIP? It’s an acronym for Life Safety, Incident Stabilization and Property Protection – and those three areas are the top-line Priorities or Objective Categories of any incident response operation and must always occur and be prioritized in that order when it comes to creating Strategies and Tactics on the Operation. When you are considering a Mission Assignment, ask your self: Does it fit this criteria? Are we making sure our team is safe at all times? Remember Responder Life Safety is always the number 1 priority.