Free Crisis Communications Training

Federal/State Free Training

Centers for Disease Control’s Crisis & Emergency Risk Communications Training https://emergency.cdc.gov/cerc/training/index.asp

FEMA IS-42: Social Media in Emergency Management Course https://training.fema.gov/is/courseoverview.aspx?code=IS-42


https://www.coursera.org/lecture/humanitarian-communication/preventive-crisis-communication-challenges-CWbPQ


Crisis Communications Flyers and blog items

https://www.dhs.gov/sites/default/files/publications/fbi-crisis-communications-trifold-reference-guide.pdf


World Health, O. (2005). Effective media communication during public health emergencies : a WHO field guide / Randall N. Hyer, Vincent T. Covello. In. Geneva: World Health Organization. https://apps.who.int/iris/handle/10665/43477


Association of Risk and Crisis Communication – Code of Ethics. http://www.association-rcc.org/international-arcc/code-of-ethics/


Duke University Crisis Communications Plan – https://today.duke.edu/showcase/emergency_plan/


Ready.gov Crisis Communications Plan – https://www.ready.gov/crisis-communications-plan


https://www.forbes.com/sites/tjwalker/2012/01/26/handling-the-media-during-a-crisis-media-training/?sh=2cb4aae44280

Have any other suggestions to share? Please post a reply below… Thank you!

Share the wealth:

Crisis Communications

Barton Dunant has workshops through a course on Skillshare, on the elements of a Crisis Communications Team – as organized by POETE (Planning, Organizing, Equipping, Training and Exercising). This will help your organization build or refine your Crisis Communications Team Plan. We also have a series of increasingly complex exercises for your Crisis Communications Team.

The FBI has a great checklist for before, during and after an incident, for Public Information Officers (PIOs) to help with Crisis Communications. We have included a free download link to it.


SalesForce.org free set of tips on e-mailing crisis communications messages, for non-profit organizations.


Share the wealth:

DHS S&T’s Social Media Guidance Planning

The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Social Media Emergency Management (SMEM) Guidance Tool (SMEM Guidance Tool) is an easy-to-use tool designed to support emergency managers (EMs), public information officers (PIOs), and others working in crisis communications with the development of planning materials for SMEM operations. The SMEM Guidance Tool is free and provides potential users a simple, step-by-step line of questioning to create plans to improve SMEM operations within their organizations. It is automated, web accessible, and mobile to enhance usability for practitioners, who often have limited time to dedicate to SMEM planning and operations efforts.

https://www.dhs.gov/science-and-technology/social-media-guidance-planning

DHS S&T released the existing SMEM Guides (Social Media Business Case GuideDigital Volunteer Program Guide, and Social Media Plan Guide) in a PDF format as a resource for SMEM practitioners. The SMEM Guidance Tool builds on the existing DHS S&T SMEM Guides (linked below) and provides users with a more robust and user-friendly experience in creating planning materials for SMEM operations. Users can create a Social Media Business Case and Digital Volunteer Program with the tool. The feature for completing a Social Media Plan will be integrated by the end of 2019.

Visit the SMEM Guidance Tool at smemguidancetool.org

Share the wealth: