May 2019

Healthcare Crisis Communications

When it comes to Crisis Communications – do you know what to say – and as impacting – how to say it ?

Barton Dunant is developing a series of workshops and exercises for the healthcare sector – on crisis communications. What does a Public Health Officer say about a Measles Outbreak, that is impacting multiple locations in their community? What does a hospital tell the public about a MRSA incident at their ER? How should a press release be worded from an assisted living care facility that had a Legionella outbreak?

Let us know what topic (or scenario) you would like to see developed into a workshop and/or exercise series (table top, functional, etc.).

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How Emergency Managers use telecommunications today

We think the world of Emergency Management has expanded almost exponentially – as it relates to the use of telecommunications devices both by the public to connect with Emergency Services; and also by emergency managers to connect to responders.

We’ve come a long way from the rotary phone days where 911 might have been your only option and you called your responders out on pagers. SmartPhone apps, text alerts and social media are just the tip of the iceberg and the upcoming FirstNet phone system dedicated to responders has the promise of interoperable communications – which started from the 9-11 Commission.

Let us know how your department or agency is leveraging telecommunications for both public information and responder accountability.

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