Federal/State Free Training
Centers for Disease Control’s Crisis & Emergency Risk Communications Training https://emergency.cdc.gov/cerc/training/index.asp
FEMA IS-42: Social Media in Emergency Management Course https://training.fema.gov/is/courseoverview.aspx?code=IS-42
Coursera Online classes (Free to audit)
https://www.coursera.org/lecture/communicating-during-global-emergencies/welcome-to-the-course-4NivE
Crisis Communications Flyers and blog items
World Health, O. (2005). Effective media communication during public health emergencies : a WHO field guide / Randall N. Hyer, Vincent T. Covello. In. Geneva: World Health Organization. https://apps.who.int/iris/handle/10665/43477
Association of Risk and Crisis Communication – Code of Ethics. http://www.association-rcc.org/international-arcc/code-of-ethics/
Duke University Crisis Communications Plan – https://today.duke.edu/showcase/emergency_plan/
Ready.gov Crisis Communications Plan – https://www.ready.gov/crisis-communications-plan
Cision’s Crisis Communications team material: “Monitoring A PR Crisis: How a Proactive Approach Benefits Your Whole Enterprise” & Uber Case Study
Also (not free) info in this book – https://fireengineeringbooks.com/emergency-incident-media-coverage/