Crisis Communications

Barton Dunant has workshops through our own course, on the elements of a Crisis Communications Team – as organized by POETE (Planning, Organizing, Equipping, Training and Exercising). This will help your organization build or refine your Crisis Communications Team Plan. We also have a series of increasingly complex exercises for your Crisis Communications Team.

The FBI has a great checklist for before, during and after an incident, for Public Information Officers (PIOs) to help with Crisis Communications. We have included a free download link to it.

Crisis Communications Quick Reference Guide from the FBI free set of tips on e-mailing crisis communications messages, for non-profit organizations.

Want to learn about some really bad examples of Crisis Communications?


A piece from The Washington Post.

A piece from television station KOAT from Albuquerque, NM

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